Due to lots of last-minute cancellations in the busy lead-up to Christmas, we've introduced a booking fee for sessions. The fee will be taken off your total spend at your session. You can change your session up to 24 hours before, as many times as you like and will not loose your deposit. No shows however with no prior notice will forfeit the deposit. If ill or isolating due to covid we can rearrange for a later date upon proof of positive test.
With our build a bear and foam clay activity you can take your makes home on the day but pottery needs to stay with us so we can glaze and fire your piece/s. We endeavor to get pottery through the kiln within 10 days (often it is ready sooner) but occasionally things may need to go in the kiln twice which may delay when it is ready or if you want us to decorate your baby print item during busy periods (lead up to Christmas) it could delay it. We email you when it is ready. If you need your pottery sooner we may be able to offer you a speedy service where it will be ready in 2 - 5 days (sometimes sooner).
Silverprint takes up to 10 days after confirming you are happy with the layout. Imprints and Outprints can take up to 5 weeks.
For picking up painted pottery, only book a slot if we have informed you your order is ready by email and we are committed to be as environmentally friendly as possible so please bring a bag.
We've worked hard to make our studio COVID secure and part of our measures is online bookings so we can space out the arrival of customers and also allow time inbetween sessions to sanitise tables etc. When booking sessions please observe current government guidelines regarding group sizes, households/bubbles and mask wearing.
We also ask you wear a mask when in our retail area regardless of current government guidelines and also require you to wear a mask while we take your baby's prints as we will be in close contact with you and your child. Our measures are to protect you and our staff.
PLEASE READ THE MORE INFO ON EACH BOOKING TYPE BEFORE BOOKING