Further Info About Your Pottery Class
Before you book or attend one of our pottery workshops, please read the important information below. It covers our cancellation terms, when items will be ready, disclaimers etc.
By booking, you agree that all participants in your reservation accept these terms.
🗓️ Cancellation Policy
-
More than 14 days before your class: Full refund, minus a £5 admin fee.
-
7 to 14 days before: 75% refund, minus £5 admin fee.
-
3-7 days: No refund but we’ll apply 50% as account credit towards a future class.
-
Less than 48 hours: No refund or credit
🔁 Rescheduling
-
More than 10 days’ notice? You can switch to another workshop of equal value, no extra charge.
-
Less than 9 days? Rescheduling may be possible depending on availability and will incur a £5 admin fee
🚫 No-Show Policy
If you don’t show up for your scheduled class and haven’t let us know, unfortunately, your fee is forfeited. Please reach out in advance if you can’t make it so we can help.